Sales Cloud Pricing

Sales Cloud Pricing

Sales Cloud pricing is a subscription-based model with monthly pricing tiers. This means that you pay a monthly fee to access the software, and the price of your subscription will depend on the tier that you choose. There are four different tiers available, each with its own set of features and benefits.

The entry-level tier, Essentials, starts at $25 per user per month. This tier includes the core features of Sales Cloud, such as contact management, lead management, and opportunity management. The Professional tier, which costs $75 per user per month, adds more advanced features, such as sales forecasting, workflow automation, and reporting. The Enterprise tier, which costs $150 per user per month, includes all of the features of the Professional tier, plus additional features such as custom objects, custom reports, and sandboxes. The Unlimited tier, which costs $300 per user per month, includes all of the features of the Enterprise tier, plus unlimited storage and usage.

Which tier is right for you will depend on the size of your business and your specific needs. If you’re a small business with a limited budget, the Essentials tier may be a good option. If you’re a larger business with more complex needs, the Professional or Enterprise tier may be a better choice. And if you’re a very large business with a high volume of data, the Unlimited tier may be the best option.

In addition to the monthly subscription fee, there are also some one-time costs associated with Sales Cloud. These costs include the cost of implementation, training, and support. The cost of implementation will vary depending on the size of your business and the complexity of your needs. Training costs will also vary depending on the number of users you have. And support costs will depend on the level of support you need.

Overall, Sales Cloud pricing is competitive with other CRM solutions. The monthly subscription fee is affordable, and there are a variety of tiers to choose from to fit your budget and needs. The one-time costs associated with Sales Cloud are also reasonable, and they can be spread out over time.

Standard vs. Professional vs. Enterprise

Sales Cloud Pricing offers three tiers: Standard, Professional, and Enterprise. Each tier provides a different range of features to meet the varying needs of businesses.

Standard

The Standard tier is the most basic level of Sales Cloud pricing and offers core CRM and sales automation features. This tier includes contact management, lead management, opportunity management, email integration, and reporting. The Standard tier is suitable for small businesses and startups that need a basic CRM system to manage their sales pipeline.

Professional

The Professional tier adds sales forecasting and opportunity management to the features of the Standard tier. This tier also includes advanced reporting and analytics, mobile access, and Salesforce Flow. The Professional tier is a good option for businesses that need more advanced sales management features and want to improve their sales forecasting accuracy.

Sales forecasting is an essential tool for businesses that want to accurately predict future sales and make informed decisions about their sales strategy. The Professional tier provides businesses with the tools they need to create accurate sales forecasts, such as historical data analysis, trend analysis, and what-if scenario planning.

Opportunity management is another key feature of the Professional tier. This feature allows businesses to track the progress of their sales opportunities and identify potential roadblocks. Opportunity management also helps businesses to prioritize their sales efforts and focus on the opportunities that are most likely to close.

In addition to sales forecasting and opportunity management, the Professional tier also includes a number of other features that can help businesses to improve their sales performance. These features include advanced reporting and analytics, mobile access, and Salesforce Flow.

Enterprise

The Enterprise tier includes all of the features of the Standard and Professional tiers, plus advanced features like CPQ (Configure, Price, Quote) and Einstein AI. This tier is designed for large businesses that need a comprehensive CRM system to manage their complex sales processes. The Enterprise tier is also a good option for businesses that want to use artificial intelligence (AI) to improve their sales performance.

User-based Pricing

The cost of Sales Cloud depends on the number of users who will be accessing the platform. Salesforce offers a tiered pricing system, meaning that the price per user decreases as the number of users increases. For example, the price per user for a team of 10 users is lower than the price per user for a team of 5 users. This is because Salesforce recognizes that larger teams can benefit from economies of scale due to their increased efficiency, and so they’re given a discounted price per user to compensate for this. Salesforce’s user-based pricing model is designed to make it affordable for businesses of all sizes to use their software and the tiered pricing structure ensures that businesses only pay for the features and functionality that they need.

Optional add-ons

In addition to the core Sales Cloud functionality, Salesforce offers a range of optional add-ons that can extend the capabilities of the platform. These add-ons can be purchased separately and tailored to the specific needs of each organization. Some of the most popular add-ons include:

1. Salesforce Maps: This add-on provides advanced mapping and location intelligence capabilities. It allows users to visualize data on a map, create territories, and track the movement of sales reps.
2. Pardot B2B Marketing Automation: This add-on provides a comprehensive marketing automation solution. It allows users to create and manage email campaigns, track leads, and score prospects.
3. Einstein Analytics: This add-on provides advanced analytics and reporting capabilities. It allows users to create custom reports and dashboards, and gain insights into their data.
4. Salesforce CPQ (Configure, Price, Quote): This add-on provides a powerful quoting tool. It allows users to quickly and easily create accurate quotes, and manage the entire sales process from start to finish.
5. Salesforce Service Cloud: This add-on provides a comprehensive customer service solution. It allows users to manage cases, track customer interactions, and provide support across multiple channels.

The cost of these add-ons varies depending on the specific features and functionality included. However, they can all provide valuable benefits for organizations that are looking to extend the capabilities of their Sales Cloud platform.

Free Trial

Sales Cloud is available for a free trial which gives potential customers a chance to experience all the features and functionalities of Sales Cloud before committing to a paid subscription. By registering on the Salesforce website, users are granted access to a fully-featured version of Sales Cloud for a limited duration, typically 30 days or 14 days. This allows businesses to evaluate the software, assess its suitability for their specific needs, and determine if it aligns with their workflow and requirements before making a financial investment.

Non-Profit Pricing

Salesforce offers special pricing and discounts for non-profit organizations that are committed to making a positive social impact. Non-profits can apply for eligibility through the Salesforce Customer Success Platform, which then qualifies them for the Non-Profit Success Pack. This specially priced package includes access to Sales Cloud, Service Cloud, and other essential Salesforce tools that are tailored to meet the unique needs of non-profit organizations.

Subscription Pricing

Sales Cloud is offered on a subscription basis. Pricing depends on the number of users and the edition of Sales Cloud that is purchased. There are several editions available, each with a different set of features and capabilities. Salesforce offers the following editions:

1. Essentials
2. Professional
3. Enterprise
4. Unlimited

The Essentials edition is the most basic and affordable, while the Unlimited edition is the most comprehensive and expensive. Businesses can choose the edition that best fits their needs and budget.

Contract Length and Payment Options

Sales Cloud subscriptions can be purchased on a monthly or annual basis. There are also discounts available for multi-year contracts. Salesforce accepts payment by credit card, debit card, or ACH transfer.

Additional Costs

There are some additional costs that businesses may need to consider when using Sales Cloud. These costs include:

1. Implementation costs: Businesses may need to pay for professional services to help them implement Sales Cloud and integrate it with their existing systems.
2. Training costs: Businesses may need to pay for training to help their employees learn how to use Sales Cloud effectively.
3. Customization costs: Businesses may need to pay for customization services to modify Sales Cloud to meet their specific needs.

The total cost of Sales Cloud will vary depending on the specific needs of the business.